BI Analyst

Budapest, Hungary

Responsibilities:

Ownership and understanding the SF architecture

  • Ensuring the application works. Point of contact for internal issues.
  • Shape and control and maintain the SF processes. Implement the ideas for business.
  • Managing external partners: contact with our CRM consulting partner and with Salesforce.
  • Creating reports for the global sales, marketing, finance and product operation
  • Keep up to date with the release/version changes.
  • Monitor the SF usage and user habits,
  • Training users for the SF administration and best practices.
  • Maintenance and update the SalesForce and the related guidelines.
  • Processing downstream data from Marketing
  • Drive and guard data purity
  • Keep the product list up to date
  • User access, user profile and user privilege management.
  • Troubleshoot user issues as they arrive
  • Collaborate with the Finance team by providing relevant sales data for reporting and assist on improving sales related financial processes.
  • Overseeing Pardot and its processes, the connection points to Sales Cloud.

Requirements/Skills needed:

  • Min 2 years of experience with Salesforce Sales Cloud.
  • Ability to give ideas on how to improve the business processes, based on SF usage and user habits.
  • Analytical thinking
  • Proactivity
  • Deep knowledge of best practices regarding CRM usage
  • Ability to find the best solution for implementing a new business rule
  • Reporting Skills

Advantages:

  • Knowledge and experience with Pardot
  • Experience with database management